The supply chain glossary for scaling brands

Plain-English definitions of inventory, demand planning and supply chain terms.

Illustrated supply chain icons — chart, ring, box, barcode, and document — arranged on a warm gradient background

Demand planning & forecasting

Predicting demand, measuring forecast accuracy, and planning safety stock.

ABC analysis

A method of classifying SKUs by their relative importance — usually revenue or margin — into A (vital few), B (middle), and C (long tail) buckets, so each gets the right level of planning attention.

Bottom-up forecast

A demand forecast built from the bottom up — at SKU, channel, and location level from actual sales history — then aggregated upward. Unconstrained: it estimates what demand would be, before stock, budget, or supply constraints are applied.

Demand variability

How much demand bounces around its average — the input that determines how much safety stock you need to hit a target service level.

Forecast accuracy

How close forecasts are to actual demand — usually expressed as 100% minus MAPE, with the meaningful action being the trend, not the headline number.

Forecast bias

The systematic tendency of a forecast to over- or under-shoot reality — measured by whether errors net out to zero or pile up in one direction.

Lead time variability

How much your supplier lead time bounces around its average — a critical input to safety stock alongside demand variability.

MAEMean Absolute Error

The average size of your forecast errors, in actual units — how far off the forecast was on average, regardless of direction.

MAPEMean Absolute Percentage Error

The standard accuracy metric for forecasts — average error expressed as a percentage of actual demand.

Planning horizon

How far into the future a plan looks — set by the longest lead time you have to commit to a decision today.

Reorder pointReorder Point (ROP)

The stock level at which you trigger the next purchase order, calculated to land replenishment before you run out.

Safety stock

Extra stock held above expected demand to absorb forecast error and lead-time variability without stocking out — expressed either as units or as time (days/weeks of cover). Same buffer, two units.

Seasonality

Predictable, recurring patterns in demand that follow a calendar — weekly, monthly, or annual cycles separate from the underlying trend.

Top-line planTop-Down Forecast

The top-down view of demand — a revenue, category, or channel-level target set from the plan or budget, broken down to guide what the business needs to sell.

XYZ analysis

A method of classifying SKUs by how predictable their demand is — X (stable), Y (moderately variable), Z (erratic) — so planning effort and stock policy match each product's predictability.

Merchandising & range planning

Seasonal planning, range building, and trading performance for fashion and CPG brands.

Stock metrics

The numbers that tell you whether your inventory is healthy.

Stock states

What the stock is doing right now — backordered, dead, in transit.

Supplier ops

Working with suppliers — POs, MOQs, lead times, and supplier performance.

Freight & landed costs

The true cost of getting stock to your warehouse — freight, duty, and the documents that move it.

ASNAdvanced Shipping Notice

A supplier's notification of what has actually been shipped and when it will arrive — the message that tells you the contents and timing of an inbound shipment before it lands.

Bill of ladingBill of Lading (B/L)

The shipping document that acts as receipt for the goods, evidence of the carriage contract, and — crucially — the document of title that controls who can collect the cargo at destination.

Customs clearance

The process of getting imported goods released by customs after the vessel arrives — declarations, duty payment, and any inspections — which sits between port arrival and the goods actually being available to sell.

Duties & tariffs

Import taxes charged on goods crossing a border — the rate set by what the product is (its HS code) and where it's from, applied to the goods' customs value.

FCL / LCLFull Container Load / Less than Container Load

Two ways to ship by sea: FCL books a whole container for your goods alone; LCL shares container space with other shippers. The choice is a trade-off between cost, speed, and risk.

Freight forwarder

A logistics intermediary who arranges shipping, customs, and documentation between a supplier and a buyer — without owning the freight infrastructure themselves.

HS codeHarmonised System code

The standardised numeric code that classifies a product for customs — it determines the duty rate the product attracts and how it clears the border.

IncotermsInternational Commercial Terms

The standardised three-letter codes that define who pays for shipping, who carries the risk, and where title transfers between buyer and seller in international trade.

Landed cost

The true per-unit cost of getting a product into your warehouse — unit price plus freight, duty, and handling — rather than the invoice price your supplier quotes.

Packing list

The document itemising what's physically in each carton and pallet of a shipment — the reference your warehouse checks goods in against, and the partner document to the commercial invoice.

Inventory accounting

How you cost and value the stock you hold.

Identification & coding

How items are uniquely identified across systems and supply chains.

Stop calculating these in spreadsheets

Lumina turns the metrics in this glossary into live planning workflows — connected to your sales, stock, and supplier data.

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